If for any reason you want to return a purchase made in the EKOhouse online store, remember that the returned goods must be unused and undamaged. Fill in withdrawal form and send it to info@ekohousecosmetics.com
Return costs are borne by the customer.
Product returns are accepted within 14 days from date of receipt of the order.
Return address: Cesnieku Street 24, Iecava LV-3913, Latvia, Ekohouse SIA.
Seller transfers money for returned product to bank account indicated by the buyer in withdrawal form within 14 calendar days after receiving product in seller’s warehouse (Cesnieku Street 24, Iecava LV-3913, Latvia). Delivery is non-refundable.
We follow Directive 97/7 / EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.